SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of emeraldia.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of emeraldia.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The G810 Wireless headset arrives in an eye-catching box that includes a USB-C cable, an audio cable, a Bluetooth transmitter, and a comprehensive instruction manual. The vibrant color scheme of pink, orange, and a gradient from turquoise to yellow immediately stands out. Once removed from the box, the headset requires a simple adjustment to fit comfortably around the head, thanks to its flexible and soft headband. On the right side of the headset, a convenient control panel features buttons for adjusting volume, powering on or off, controlling the LED lights, and managing the microphone and mode settings. These buttons allow for easy switching between game and music modes, toggling the microphone, and choosing between a Bluetooth transmitter connection and a mobile phone connection. The audio cable port and a Bluetooth connectivity indicator are also located here. The left side houses the USB-C charging port and a light that indicates battery status. When powered on, decorative symbols on the headset light up, cycling through multiple vibrant colors for a visually engaging effect. The headset offers flexibility in connection through standard Bluetooth or via the Bluetooth transmitter, accommodating devices without built-in Bluetooth by utilizing either a USB or USB-C connection. Designed to be lightweight and comfortable, the headset provides outstanding sound quality with a clear, immersive audio experience. It boasts a long battery life of up to 50 hours on a single charge, which takes just a few hours to complete. The combination of a comfortable fit, excellent sound quality, ease of pairing with devices, and the added enjoyment of colorful lighting effects makes this headset a highly satisfying purchase for its price.
This product impresses with its amazing colors and straightforward setup, supporting both wireless and wired connections. It's notably soundproof, making it ideal for online calls. The headset offers exceptional comfort and sound quality, earning high recommendations and complete satisfaction from users.
The SOMiC G810 Wireless Headset is equipped with advanced Bluetooth 5.2 and 2.4G low latency technology, ensuring a quick and stable connection. Its high-quality built-in microphone, along with easily accessible volume and mute controls, enhance the user experience. The headset boasts up to 50 hours of battery life, supplemented by appealing RGB lighting, perfect for gaming sessions. The sound is characterized by rich bass and clear highs, while the ear cups and adjustable headband guarantee a comfortable and secure fit. Despite its lightweight design, which adds to its portability, the headset's limitation to wired mode with Xbox is a minor drawback. Overall, the SOMiC G810 offers an exceptional combination of reliable connectivity, superior sound quality, and comfort, making it a recommended choice for gamers seeking a high-quality headset.
Just perfect 🥰
My son loves these headphones, which speaks volumes about their appeal and quality.
The SOMiC G810 Wireless Headset, tested with both PC and PS5, impresses with its performance. The seamless wireless experience is facilitated by 2.4G low latency connectivity, eliminating lag or connection dropouts. The headset's design is both attractive and practical, with a folding feature for easy portability. Comfort is paramount, achieved through plush ear cups that envelop the ears snugly for extended periods. The auditory experience is enriched by crisp highs and deep lows, providing an immersive listening experience. The battery's longevity is noteworthy, allowing for several days of use without the need for recharging. The inclusion of a built-in microphone enhances online gaming and calls by enabling clear communication. While the RGB lighting is a stylish addition, it is not crucial to the headset's functionality. This reliable and efficient wireless headset, compatible with PCs and PS5, is highly recommended for its comfort, sound quality, and battery life.
Loving the unique look and the seamless connection options. A bit tight on my large head but sounds amazing.
The fast delivery and the freedom to move around without a wire make these headphones ideal for work and gaming, providing sound cancellation and enhanced call quality.
This is hands down the best headset I've ever purchased. I'm currently using it to watch One Piece, and it's great for gaming, music, and Discord calls. I highly recommend these to anyone looking for a versatile and high-quality headset.
Selecting this headset as a gift for my daughter proved to be an excellent decision. Initially uncertain of its performance, the positive reaction it received upon gifting was merely the beginning of its success. Its constant use for various activities such as online gaming, socializing, and educational purposes underscores its reliability and the absence of any lag, crucial for competitive gaming sessions. The clarity of the built-in microphone is unparalleled, and the level of comfort it provides allows for wear over extended periods without any complaints. This headset has definitively demonstrated its value, offering seamless wireless connectivity, outstanding comfort, and clear communication, making it an excellent choice for both gaming and general use.
I was initially captivated by this headset's vibrant and colorful design, a refreshing change from the typical black, light-up models. However, my excitement turned to disappointment upon discovering the subpar audio quality. Despite its aesthetic appeal, the sound quality left much to be desired. I remain hopeful for a future version that retains the unique design but with improved audio performance.
The earpieces on these headphones are of a comfortable size, offering great sound quality. They're lightweight, making them comfortable for prolonged use, and I haven't noticed any lag. The color and price point are also very appealing.
While I would prefer a bit more bass, this headset impresses with its comfort and fit. It adjusts well to accommodate both small and large head sizes, and it seamlessly connects to a wide range of devices. It's a versatile and comfortable option.
I initially purchased this for my PS5 but found out that the wireless functionality wasn't compatible. Nonetheless, I've been enjoying it for listening to music on my phone. The design is charming, and while I wish the sound could be louder, it's still decent.
I prefer these over traditional earbuds due to the spacious design, which has been a game-changer for me. They're versatile, connecting seamlessly to various devices including consoles and phones. Just be aware that other Bluetooth devices may attempt to connect to it, but disconnecting the USB/USB-C and trying again usually solves the issue.
I'm beyond impressed with this headset, which has outperformed my $300 headset in every aspect. The charging is quick, allowing for hours of comfortable gameplay. Although my review is brief, I strongly believe it's worth every penny.
The sound and comfort of this product are excellent. It stands out for its nice sound quality and comfortable fit, making it a great choice for anyone.
Having experienced a range of headsets, from expensive to affordable, the sound quality of this particular headset has taken me by surprise. It excels in providing clear, distinct sounds, enhancing my gaming and music listening experience simultaneously. Its unique design ensures comfort for prolonged use, avoiding the common issues of soreness or discomfort. However, note that using the microphone may affect sound quality, as there seems to be no wired mode for mic use.
Excellent
In search of a versatile replacement for my well-used Audio Technica ATH-M40x, these headphones have impressed me with their comfort, sound quality, and connectivity options. They've quickly become my go-to for listening to music, offering a great balance between comfort, usability, and versatility.
I'm thrilled with these headphones, which have become a worthy replacement for my previous Beats. The sound quality, including the bass, exceeds my expectations, and the design, especially with the RGB lights, adds a stylish touch. They offer great compatibility and ease of connection, making them a top choice for me.
Definitely recommend!!!
The comfort and sound quality of this headset make it a great choice for gaming, especially for games where detecting directional steps is crucial. The wireless and wired options add to its versatility, offering excellent value for its price.
I appreciate the unique design and convenient connection options of these headphones. While they may feel tight on a larger head, the sound quality and ease of connection across multiple devices make them a standout choice.
Quality product
The design and build quality of these headsets are matched by their comfortable fit and impressive sound quality, thanks to the 50mm drivers. The Bluetooth connectivity is a significant plus for me, making them highly versatile and enjoyable for various audio experiences.
Was nicely packaged and came pre-charged, ready to use. Can't wait to test it.
The durability, comfortable fit, and ease of pairing make these headsets a great choice, despite the slightly lesser sound quality compared to more expensive models. The only drawback is the small print in the instruction manual, which can be challenging to read.
I must say, these headphones are nothing short of amazing. Their battery life seems to outlast that of much pricier models, they produce great sound quality, and they can get very loud without compromising clarity. The noise cancellation works well, though they could use a bit more bass. The wireless feature is a highlight, offering simple and quick connectivity. Even without Bluetooth on my desktop, the USB transmitter connects almost instantly, and the signal range is impressive. The comfort of the ear pads is noteworthy, making them suitable even for those with smaller heads. For its price, this headset is a stellar choice.
Overall, my experience with these headphones has been amazing, aside from the fact that they didn't come with a charger and they become slightly uncomfortable after wearing them for extended periods. Otherwise, everything else about them is fantastic.
These headsets offer great sound and fantastic versatility, allowing for easy use across all my platforms, making them a highly recommended choice.
Surprisingly, these headphones outperform my PS ones in sound quality and mic clarity. The Bluetooth setup is effortless, and the vivid color matches its online depiction. They adjust comfortably to fit larger heads, making them highly recommendable.
The convenience and versatility of connecting through Dongles and Bluetooth, along with the comfortable fit and clear sound quality, make these headphones a satisfying purchase.
The exceptional sound quality of these headphones enhances my gaming experience, making me feel fully immersed in the game.
These headphones met all my expectations, providing a perfect blend of functionality and quality.
I'm thoroughly impressed with this headset. I've previously owned headsets from Turtle Beach, PlayStation Platinum, and HyperX, each costing over $100, but this headset surpasses them all in terms of sound quality and battery life. I've managed to game for more than 10 hours on a single charge, and it was still going strong. Comfort-wise, it's been perfect for me. Considering its price, I find it unbeatable. I've used it for a variety of games including COD, Conan Exile, Fortnite, and more, and it has performed flawlessly throughout.
The vibrant colors and easy Bluetooth setup, coupled with the amazing sound quality, make these headphones a delight to use.
Offering everything one could want in a headset, this product stands out for its all-around performance, despite the material quality having room for improvement.
Designed for Xbox use with the included wire, these headphones also offer wireless options for versatility. They provide good sound quality for both gaming and music, with a colorful and fun design.
These headphones are exceptionally good, offering a great audio experience.
While fun to use, these headphones can be heavy, leading to occasional slippage.
As someone who doesn't own these headphones but observes their constant use without complaints, they must be excellent.
The design, sound quality, and connection options of these headphones are top-notch, offering a comfortable and immersive audio experience with minimal latency.
This colorful headset not only looks great but also delivers excellent sound quality and comfort. Its easy Bluetooth pairing with various devices and clear call quality make it perfect for gaming, music, and watching films.
Given to my teenage son, these headphones have proven to be of exceptional quality with great sound, comfortable fit, and the ability to make phone calls, adding to their versatility.
Unique feature of listening to two sources at once. Great microphone quality with built-in mute. The design adds personality.
Replaced my Beats with these and couldn't be happier. Superior sound quality and the RGB lights are a cool touch.
Comfort and sound are top-notch. Seamless Bluetooth connectivity and impressive battery life make it a standout.
Not bad
Astounding versatility and sound quality. The ease of use across platforms makes it a fantastic buy.
good 👍
Blown away by the charging speed and comfort for long gaming sessions. Beats my $300 headset hands down.
Offers spacious feel over earbuds, works seamlessly with all my devices. Just watch out for unintended Bluetooth connections.
Best headset I've ever owned for gaming, music, and calls. Outstanding sound quality.
Nice sound
Bought for gaming on PS5; ended up loving it for music on my phone. Cute and decent sound
Wishes for more bass but can't fault the comfort and ease of connection to various devices. Fits all head sizes.
Great size and sound with no detectable lag. Lightweight and comfortable with a great price point.
Super comfortable.
Almost perfect except it didn’t come with a charger. Superb sound quality but gets slightly uncomfortable after long hours.
Cute design, flawless connectivity across devices. Perfect for work calls and casual listening, though could use more padding.
Absolutely love it! Superior to Turtle Beach and HyperX in both battery life and comfort. Amazing sound for gaming.
The product came very well packed and I do not have any complaint to make about the delivery status nor about taxation. He is very beautiful, I was very praised in the meetings of the company I work. It has a great battery and is quite comfortable.