SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of emeraldia.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of emeraldia.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
From the moment I unboxed my new floor lamp, I knew I had stumbled upon something special. The attention to detail in its construction is evident, boasting durability and a sleek look that caught my eye online. But seeing it in person, the mirror-like texture achieved through a unique electroplating process, elevates my living space with a luxurious touch that’s hard to find. Operation is a breeze thanks to a simple knob switch. While I initially hoped for a dimmable feature, I've found the consistent and reliable lighting to be perfectly suited to my needs, creating a warm ambiance that's become indispensable to my home. The wide range of certifications this lamp carries was the final seal of approval I needed. Knowing it meets such high safety and quality standards gives me peace of mind, making it clear that this is a product built to last. It’s not just a lamp; it’s a statement piece that I’m proud to have in my home.
I've always believed that lighting could make or break a space, and this lamp proves my point. Its tall stature and broad illumination range have completely transformed my study into a sanctuary of light. The 7 bulbs cast a bright yet gentle glow that makes late-night reading sessions something to look forward to. The non-dimmable feature, initially a concern, has proven to be a non-issue, as the light's intensity is just right for any time of day.
I absolutely love this lamp! It's not just any lamp, it's like a piece of art for your living room or wherever you put it. It's really changed the vibe of my space and feels like I've got this cool, artsy piece hanging out with me.
I'm really happy with this lamp. It looks amazing and the price was just right. Honestly, it feels like I got way more than I paid for. It's a win in my book.
The lamp was exactly as described online, and I'm so glad I went for it. It fits perfectly where I wanted it and just completes the room. It's one of those purchases that you end up feeling really good about.
The size of this lamp is just perfect. It lights up the whole room in such a nice way. It's not just about the light, though; it looks great even when it's turned off. I'm really pleased with how it ties everything together in the room.
Upon receiving this lamp, the first thing that struck me was its design. The mirror-like texture gives it a modern, yet timeless elegance that complements any decor style. It's not just about looks; the lamp's functionality, from its easy-to-use knob switch to its sturdy construction, ensures it stands tall and stable, becoming a reliable light source in my living room.
I'm so happy with this lamp! I originally bought one for my sister, and I liked it so much that I had to get one for myself. It even came with light bulbs, which was a nice surprise. Super happy with my purchase.
I needed a sturdy lamp because, well, my cats are a bit wild and they knocked over my last one. This lamp is sturdy, was easy to set up, and it doesn't tip over easily, which is exactly what I needed.
Considering the price, I'm really impressed with these lamps. I've bought two now, a year apart, and they've both been great. They fit nicely in spots where you don't really have a table, like behind a bed or a chair.
I managed to put this lamp together by myself, even though it's a bit heavy at the bottom. I have some issues with my muscles, so I was worried, but it wasn't too bad. It's really pretty and feels sturdy, plus it fits that mid-century modern look I love. Really happy with it.
This lamp is so elegant. I was thinking of putting it in our bedroom, but it ended up in the living room because it just looks so good next to our fireplace.
I wanted a lamp to help with reading in my living room, and this one is just perfect. It fits right in with my mid-century style furniture, was easy to put together, and feels solid. Really happy with my choice.
This lamp is awesome for my home office. It gives me just the right amount of light, whether I'm working on the computer or doing some reading. Exactly what I was looking for, and the price was spot on. I'd definitely buy this again.
This lamp has become the centerpiece of my home. Its impressive height and diameter make it a bold statement piece, while the light it casts creates a warm, welcoming atmosphere. The craftsmanship is impeccable, making it clear that this is a premium product. It's not just a lamp; it's a conversation starter.
I helped my sister, who's a bit older, pick out this lamp for a dark corner of her apartment. She loves it. It's just the right amount of light for her to read and have her meals by. It was easy to put together, too, which was a plus. Definitely recommend it.
Love this lamp in my living room! It's easy to put together, gives off a lot of light, and looks great whether it's bright or dimmed down. Really glad I bought it.
The lamp arrived quickly, and setting it up was a breeze. It's made such a difference in my living room, giving it a modern, stylish look. And I love that I can adjust the brightness. Definitely a key piece in the room now.
After moving, I realized my living room was too dark, so I ordered this floor lamp. It's absolutely perfect. I've gotten so many compliments on it, and my granddaughter loved it so much, I ended up giving her one for Christmas.
I didn't want to get my hopes up too high for this lamp, but I was really impressed when it arrived. It's heavy, sturdy, and doesn't wobble at all. The materials and craftsmanship are top-notch.
This lamp sparkles so beautifully. It's like having a little bit of magic in the room.
Couldn't believe how amazing this lamp is—it looks exactly like the picture! The texture and quality are fantastic. It was such a pleasant shopping experience, and I'd recommend it to anyone.
The lamp was well-packaged and arrived without a scratch. When it's on, it looks incredible, almost like flowing lava. You can see the light moving from different angles, which is really cool.
I was on the lookout for something unique to enhance my decor, and this lamp delivered. Its luxurious electroplated texture adds a sophisticated touch that elevates my living space. The light it provides is just as impressive, brightening up my room in the most elegant way.
The lighting from this lamp is just beautiful. I highly recommend it if you're looking for something special.
I absolutely love this lamp.
This lamp has become the best part of my room. The quality is great, and it was packaged really well.
What I appreciate most about this lamp is its reliability. The consistent and reliable lighting it offers, thanks to the non-dimmable feature, means I always know what to expect. It's a stylish addition to my room that I can always count on for perfect illumination.
This is indeed a beautiful lamp.
I wasn't sure what to expect when I ordered these lights, but they are absolutely beautiful and very well-made.
This fitting is lovely and really enhances the room.
This light has such a cool look to it.
The quality of this lamp is really good.
It fits perfectly in my home. We're really pleased with how the lamp looks.
My daughter absolutely loved it. She's even thinking about getting a bigger one to decorate her room more. I said go for it.
I'm blown away by how beautiful this lamp is. It's made my living and dining room look absolutely gorgeous, way beyond what I was expecting. I've only received compliments on it. I'm so happy with it and would recommend this seller to anyone.
This lamp matches the description perfectly. Everything is of high quality. I'm very thankful.
This lamp is just great.
I've never seen a lamp this beautiful before. The quality is really good, and I'm very happy with it.
It's really beautiful. The effect it has once installed is fantastic. I'm very satisfied. Thank you so much.
The price and quality are great! It looks really nice.
As someone who values sustainability, I was drawn to the energy efficiency of the LED bulbs. Knowing that my stylish lamp is also kind to the environment is a great feeling. It's a product that reflects my values without compromising on quality or aesthetics.
I want to order another one for my daughter because she loves it. The quality of the product is very good.
It's so beautiful, I want to order more.
Oh my god, it looks so beautiful! Trust me, just order it.
It's very beautiful!!! I love it.
This lava lamp is very beautiful and of very good quality.
The quality is good! It's worth the price and I highly recommend it.
I love these lights. I would definitely purchase them again.
It's perfect! Well made and exactly what we were looking for!
Absolutely beautiful!!
It has a modern look and is easy to install.
The lamp is exactly as described. It's a wonderful product!
Finding the right lamp can be a challenge, but this one fit the bill perfectly. Its voltage compatibility means it adapted effortlessly to my home's power supply, a practical feature that was surprisingly hard to find in other lamps. This, combined with its stunning design and quality craftsmanship, makes it a lamp I'm thrilled to have in my home.
This lamp has such a unique design and texture. I absolutely love it.
It was packed very well, everything arrived in one piece. It looks good.
I placed it in the corner of the room for night lighting. It's perfect for my room. The quality is excellent, and it comes with everything you need to install. I recommend it to everyone.
These lamps are adorable and give off kind of rustic, modern vibes. I put them in my living room and absolutely love them!
It was easy to put together, the height is perfect, and the brightness is just right. It looks great. Would definitely buy again.
These were exactly what I needed! They fit perfectly in the spot I had in mind. I love that you can adjust the brightness—just perfect. I'm very, very happy with them.
It fills the empty spot in the corner of my living room perfectly. I can make it very bright or not so bright, depending on what I need. I love it.
I love how beautiful and sturdy this lamp is. It's perfect for setting a dimmer lighting mood. Very pleased with this product.
I loved everything about it! It was easy to put together, sturdy, super cute, and looks great in my living room. It adds a classy touch to the space.
This lamp is great. It's compact, doesn't take up much space, is dimmable, and looks really nice in my living room. It was easy to assemble. I'm thinking about getting another one.
This fixture is beautiful, gives off plenty of light, is very stylish, and is priced just right.
I use it in my living room, which didn't have good lighting. The lamp is very sturdy and lights up the area well.
This is a quality lamp. The lighting is good, and we really like the dimmer feature, which lets us adjust the light to our liking.