SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of emeraldia.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of emeraldia.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This is way better than having to fire up the oven, especially since it's just me and I'm all about that fresh food life. The smaller size is perfect for solo meals, though you can squeeze in a meal for two if you're doing something like a chicken breast. Getting everything to cook evenly is a breeze when you're not stuffing it too full. Like with sweet potatoes, I've had some come out burnt and others not quite done. They do better in a regular oven, but for quick, single servings, this thing is a game-changer. It's faster than an oven and has a timer, so I don't have to keep a constant eye on it. Chicken breasts turn out amazing, and it does wonders with frozen food too. I've thrown in bacon, eggs, chicken, a bunch of frozen stuff, potatoes, and sweet potatoes. Planning on trying out popcorn and maybe carrots next. It's a snap to clean and pretty hard to mess up with. Watching the food cook in the air fryer is kind of fun, and it's smart to watch closely the first time you try something new since it cooks with less heat and faster than you're used to.
I've never felt the need to write a review before, but this Air Fryer has been such a game changer for me, I just have to share how great it is. As an older guy living on my own, I've gotten pretty good at cooking over the years, especially since I've been focusing on eating healthier, like having fish about four or five times a week. Since I got this Air Fryer two weeks ago, I've made salmon, steelhead, and tuna, and it's handled all of them like a champ. Plus, cleaning up couldn't be easier. Just pop the glass container into the sink, let it soak in some hot, soapy water for a bit, and you're done.
Mainly use it for frying, and the results are always excellent.
Chose it because it's glass, so I can see when the food's done. Easy to clean and the food turns out great.
So simple and quick to use. Makes everything tasty and crispy.
Perfect air fryer for me. The glass lets you watch the food cook, and it fits well with my kitchen's look. Cooks food well, though a bit slower than my old one.
Being able to see your food cook helps avoid under or overcooking.
Looks beautiful in my kitchen, affordable, and cooks fast.
The small size and glass design are great for watching food cook. My chicken comes out juicier than with other air fryers.
Totally in love with my air fryer. Makes cooking so easy, especially for someone who doesn't usually like to cook.
It's small but works perfectly for me. Really quiet and easy to clean. I use it more than my big one.
It's a must-have, just be careful because it's glass.
Got it for my husband for Christmas and he loves it. Looks good on the counter and doesn't take up much space.
Simple, durable, and easy to clean.
It's cute, has a glass part to see the food cook, and is easy for my teenagers to use. We use it a lot, even just to reheat food. Totally worth what I paid.
The glass part is great because you can see the food without opening it. Simple settings and easy to clean. Perfect for one or two people.
Love seeing the food cook through the glass. Perfect size for meals for one, and it looks cute on the counter.
One of the best air fryers I've used. Easy to clean, and you can watch your food cook, which is great.
It's become the most used appliance in my kitchen.
Ideal for small meals.
Quick, healthy, and super easy to clean.
Only used it a few times, but so far, so good. It's small but perfect for one person.
Really easy to use, and the food comes out cooked just right.
Works great. Not too big, not too small. Perfect for a big meal for one or a decent size for two.
Was looking for something just right for two people. This one's perfect.
My first air fryer. Really easy to use and does a great job.
Perfect for one person or a couple. Easy to clean and use, and the food tastes great.
Tried chicken drumsticks and pork chops in it and was really impressed with how they turned out.
Super easy to use, just right in size. Still figuring out how to turn it off, but it cooks well.
I'm totally in love with my Air Fryer! First off, it looks super cute on my kitchen counter. Plus, it's made of glass, so I can watch my food cooking, which is so handy. We've started using it instead of the microwave for heating up leftovers because it's faster and the glass lets us see so we don't accidentally burn anything. It's awesome for making wings and fries too. Just a heads up, it cooks really quickly, so keep an eye on your food to make sure it doesn't overcook. Also, it's super kid-friendly; my two teenagers can use it no problem, and they're always hungry. Honestly, it's been worth every penny. Seriously, think about getting one. You're not going to regret it.
Came fast, easy to use, and the food tastes really good.
Didn't think I needed an air fryer, but glad I got this one. Doesn't take up much space, easy to use and clean.
Wish it was a bit bigger for two people, but it's super easy to use and clean, and we love it.
Doesn't take up too much space and is the perfect size for one person.
No more leftover chicken, only tasty veggies and crispy chicken. So fun to cook with this.
Super simple to use and clean. Wondering about the preheat time though. Doesn't need much oil, if any. Cooked lots of different meats and they all turned out great.
I use it almost every day, for cooking and reheating leftovers. Makes the best fries and other stuff. Perfect size for 1 or 2 people. Totally worth it.
As just one person, this little air fryer's been perfect for cooking all kinds of stuff. Everything's come out great.
Finally got one and it's been great for cooking meals for myself or sides for two. Quick cooking and easy clean-up.
My mom's 84 and she finds it perfect. Easy for her to use and the right size.
Got one after seeing my friend's and all the tasty stuff she made. Really easy to use and makes food healthier.
This air fryer is awesome. Use it all the time and totally recommend it.
So, I've tried making a bunch of stuff like chicken wings (both fresh and frozen), crispy chicken sandwiches, hamburgers, and both kinds of french fries - the frozen ones and ones I cut up fresh. Turns out, the fresh fries are my favorite, and they don't even take that long to make. Also tried my hand at pork chops and lamb chops, which came out great. The only snag I hit was realizing the air fryer is a bit too small. At first, I thought it'd be perfect for just cooking for myself, but I quickly found out I wanted to make more stuff at the same time. So, I went ahead and ordered a bigger one.
Haven't used it much yet, but so far everything's been good. Saves time and is super easy to clean. The basket's a good size for one, maybe two people.
Wanted a small one for just me. Doesn't take up too much space, which is nice.
Use this almost every day. It's small, so it's perfect for just me.
Ever since I got this, I hardly use my toaster or oven anymore. Great for heating up or cooking anything frozen.
If you're cooking for just one person, this air fryer is a game changer. Super versatile and easy to clean.
This has been amazing for everything I've tried so far like chicken wings, fries, and salmon. Makes everything super crispy. Can't wait to try more stuff in it.
This one's probably the best-looking air fryer out there. Tried making sweet potatoes and they turned out great. Plus, you can watch your food get cooked through the clear glass, which is pretty cool!
If you can, maybe get a bigger one. This was my first air fryer and it's good, but if you're cooking a lot of food, it'll take a bit.
Love this air fryer, makes awesome fish and chips. Can't wait to try it with other stuff.
Super easy to use and just the right size for one person.
Perfect for making food when you're out working on the road. No problems at all.
Really happy with my buy because it helps me eat better. Everything I cook in it comes out tasting great and feeling healthy.