SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of emeraldia.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of emeraldia.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Let me tell you, when the heat of summer hits and your car turns into an oven, this dual head fan is like a breath of fresh air! It's been an absolute game changer for my daily commute. I mean, who wants to sit on scorch hot seats after a long day at work? Not me! With this little gadget in my ride, those days are long gone. This bad boy cools down my car seats so fast it'll make your head spin No more sweaty drives home or arriving at meetings drenched in sweat. Just cool comfort all the way. And let's talk about its performance because honestly, it’s off the charts! You know how some fans just blow around warm air and call it 'cooling'? Well not this one. This thing actually does what it promises - cools things down quickly. I've had other fans before but none have come close to matching up with this one. I'm really blown away by how well it works. And get this - even though it packs quite a punch in terms of power, it doesn't create that annoying sound most fans do. So if you're tired of doing the 'hot seat shuffle' every time you get into your car during summer months then I'd highly recommend getting yourself one of these dual head fans. Trust me on this one folks – once you try out its cooling magic for yourself there's no going back!
this has made such a difference in my daily routine. i can finally sit comfortably in my car even when it’s parked under the sun for hours 🙌
The best thing about this gadget? It actually does what it promises - cools your car seat effectively! And the dual heads mean twice the coolness. No complaints here 👌.
Recommend
Well, let's talk about this little wonder I've stumbled upon. It an impressive gadget, small in size but don't let that fool. This thing is a beast when it comes to performance! You know those blistering summer days when the heat just builds up and makes everything unbearable? Yeah, we've all been thereThis device is your knight in shining armor on such days Picture this: you're on a road trip with the sun blazing down mercilessly. The car feels like a sauna and opening the windows only invites more hot air inside. That’s when our little hero comes into play. Compact as can be, it fits right into your hand or bag without any fuss at all - no need for extra space or lugging around some bulky contraption. But its size isn’t what makes it special – oh no! Let me tell ya something folks; despite its small stature, this baby packs quite the punch! The power it has will blow you away (quite literally!). In mere moments after switching it on, relief washes over you as if someone turned off the sun inside your car! Just imagine feeling that cool breeze against your skin while everyone else outside melts under the unforgiving summer heat. And another neat feature? It doesn't take forever to work its magic either - instant gratification at its finest here people! As soon as you flick that switch, boom – prepare yourself for an immediate drop in temperature. All things considered; if ever there was a must-have gadget for surviving those scorching summer road trips – this compact yet powerful device would definitely be my top pick hands down.
This gadget has made my daily commute so much better. No more uncomfortably warm seats on hot days 👏.
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Wow, this dual-head fan is a blessing. It cools down my seat so quickly – perfect for those hot summer days!
not one for reviews but had to give credit where it’s due... picked up one of these fans recently and haven’t looked back since. keeps me cool during traffic jams and midday errands run – an absolute must-have!
cooling