SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of emeraldia.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of emeraldia.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I recently purchased the DIY Tulip Flower Night Lamp Kit and have been absolutely thrilled with my purchase. The beautiful tulip design is a unique touch that complements any style, adding an elegant flair to my home decor. But what I love most about this product is how it doubles as a fun, engaging DIY project! Assembling the lamp was surprisingly easy thanks to all necessary components included in the kit - even for someone like me who isn't particularly craft. Plus, seeing your own creation come alive once you turn on the lights gives such satisfaction...it's honestly priceless! Not only does it look stunning but also emits a soft warm light which creates calming atmosphere - perfect for unwinding after long day. All in all, I highly recommend this product!
What a lovely addition to my home decor! The tulip design is just exquisite and adds such elegance. 💐
This DIY kit was such fun project, I enjoyed every bit of it. Plus the end result - simply stunning!
I gifted this to my girlfriend and she absolutely loved it. It's unique, creative, and so romantic.
The soft glow from this lamp creates a calming atmosphere in my bedroom no other light fixture does.
High-quality glass material? Check. Beautiful pastoral style design? Check. This product has it all!
Seriously impressed with how easy assembly was for this DIY night lamp kit! 🛠️👍
Not only is it a fun and engaging project, but the end result is truly stunning – a beautiful to any space.
No exaggeration but these three-dimensional tulips look captivating at night when the light shines through them.
i'm not usually into crafts but putting together this diy flower lamp was super engaging i really enjoyed doing something different
Absolutely adore the warm ambient lighting from this lamp – perfect touch for cozy evenings in any room.
Great
i have to say...this diy project was surprisingly easy and fun i'm really happy with how my flower lamp turned out
This DIY Tulip Flower Night Lamp Kit is an absolute game-changer for my home decor. The tulip design adds such a unique touch of elegance to any space it's placed in, and the soft, warm light creates a calming atmosphere that I find soothing after a long day.
Absolutely love this product! Not only does it look great but assembling it was also quite enjoyable.
Super easy to assemble, and the final result is just breathtaking. This DIY kit has exceeded all my expectations!
This lamp brings a sense of tranquility that I didn't know I needed. The soft light it emits creates such a serene environment.
Bought kit as a gift for my girlfriend who loves unique decor items. She was thrilled! The tulip design adds such elegance and creativity to our living room.
This kit is a dream come true for any craft enthusiast! Assembling it was such an enjoyable activity and the final product - a beautiful tulip lamp, adds elegance to my home decor.
So pretty!
I’ve never seen anything quite like these three-dimensional flowers before – they’re simply mesmerizing especially when lit up against dark backdrop 💖
Love the calming atmosphere this lamp creates in my bedroom.
Assembling it was a fun, engaging project. Totally worth it!
10/10
The end result is simply stunning
The soft, warm light from this lamp creates the perfect ambiance.
The soft glow from this night lamp creates such a relaxing atmosphere in my living. Plus, the high-quality glass material gives it a premium look that I absolutely love.
Super satisfying with a stunning end result - love it!
The soft light creates the perfect calming atmosphere in my bedroom.
As an avid fan of creative home decor items, finding this flower lamp kit felt like striking gold. From its high-quality glass material ensuring durability to versatile use suitable for bedrooms, living rooms, offices etc., there’s so much appreciate about it. What makes it even more special though is the fact that YOU get put together each piece yourself making the finished product feels incredibly personal and rewarding.