SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of emeraldia.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of emeraldia.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I've been on the lookout for a unique piece of jewelry to add to my collection and this elegant cuff bracelet caught my eye. The stainless steel gives it a solid, durable feel while still maintaining an air of elegance. What really sets it apart though is the opal stone - its iridescent glow adds such a beautiful touch! I'm genuinely impressed with how well made it is and how comfortable it feels on my wrist.
Stunning bracelet! The opal is truly mesmerizing, love wearing it.
This bracelet has exceeded all my expectations! It's not just an accessory, but also a conversation starter. Its design is so sleek and modern, yet timeless because of the opal stone that shimmers in different hues when light hits it. Moreover, being made from stainless steel ensures longevity and durability which are important factors for me when purchasing jewelry.
It's definitely new favorite accessory. 😍
A perfect blend of style and sturdiness. Highly recommended!
From casual outings to formal events, this bracelet has become my go-to accessory due to its versatility and elegance. The combination of sturdy stainless steel and captivating opal works incredibly well together creating an aesthetically pleasing contrast that never fails to garner compliments!
fits perfectly on my wrist.
good
Can't recommend enough!
As someone who appreciates fine craftsmanship in jewelry pieces, this cuff bracelet didn't disappoint at all! The use of high-quality materials like stainless steel guarantees its durability while adding a dash of sophistication too. But what truly steals the show is definitely the vibrant opal stone embedded beautifully into this exquisite piece.
the opal stone looks magical
This bracelet is simply exquisite! A must-have in your collection.
The moment I laid eyes on this cuff bracelet, I knew I had to have it! It’s simply breathtaking – the way the opal plays with light creates an enchanting effect that leaves you mesmerized. Plus, the stainless steel construction means there's no worrying about tarnishing or wear-and-tear.
A classy addition to any outfit!
Classy, durable, and eye-catching - couldn't ask for more!
A perfect blend between contemporary style & classic charm- that's how best I'd describe this stunning cuff bracelet! With its robust make from premium quality stainless steel & the mesmerizing opal centerpiece, it's a piece that truly stands out. I've been wearing it for weeks now and every time, it feels like I'm putting on something special.
The quality and design are outstanding. Worth every penny.